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Mission Statement

The mission of the Department of Public Service is to serve all citizens of Vermont through public advocacy, planning, programs, and other actions that meet the public's need for least cost, environmentally sound, efficient, reliable, secure, sustainable, and safe energy, telecommunications, and regulated utility systems in the state for the short and long term. The Department does this by:

  • Promoting the interest of the general public in the provision of the state's regulated public services--electricity, natural gas, telephone, cable television, and to a limited degree water and wastewater.
  • Ensuring that the state's telecommunications infrastructure can support a diversified set of services that address the current and potential needs of the state's residents and business entities.
  • Protecting the public health and safety and ensuring that safety regulations established by federal and state government for nuclear facilities, natural gas, and certain types of propane installations are met.

112 State Street, Drawer 20, Montpelier, VT 05620-2601
Phone: 802-828-2811  |  Fax: 802-828-2342  |  Consumer Hot Line: 800-622-4496