Natural Gas Consumer Information
On This Page:
- PSB Rule 3.200 - Ratepayer Deposits for Gas, Electric, Water, Telephone, and Cable Television Service.
- PSB Rule 3.300 - Disconnection of Residential Gas, Electric, and Water Service.
- PSB Rule 3.400 - Disconnection of Cable Television Service and Non-residential Electric, Gas, and Water Service.
Please see the Payment Assistance & Programs for Low-Income Consumers page for more information about the resources that are available for financial assistance for residential consumers. (If you have received a disconnection notice you should contact your utility to try and negotiate a payment arrangement. If you need assistance after contacting the utility, the Consumer Affairs & Public Information (CAPI) Division may be able to help.
Consumers who need assistance with resolving a complaint regarding their VGS service that they have not been able to resolve directly with the company can contact the Consumer Affairs & Public Information (CAPI) Division of the Vermont Public Service Department.