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File a Complaint

If you have a complaint against a regulated utility (telephone, natural gas, electric, cable, or private water company) and you have tried unsuccessfully to resolve the complaint on your own, use the form below to request assistance with your complaint from the Department of Public Service, Division of Consumer Affairs & Public Information.

Your email address:
Utility:
Account Number with Utility:
Your phone number: ex. 888-888-8888
Daytime number: ex. 888-888-8888
Your name:
Business:
(if you are complaining on behalf of a business)
Your address:
City, state zip:
 
Telephone number with which you are experiencing a problem:
(if applicable) 		ex. 888-888-8888
1. What is the problem?
2. What would you like DPS to do for you?
3. With whom did you speak at the utility?
4. What did you ask the company to do? What response did you receive?
 

 

112 State Street, Drawer 20, Montpelier, VT 05620-2601
Phone: 802-828-2811  |  Fax: 802-828-2342  |  Consumer Hot Line: 800-622-4496