Contact Us

Contact DPS by Mail, Phone, TTY or Email

Address:	Vermont Department of Public Service 112 State Street, Drawer 20 Montpelier, VT 05620-2601
Phone:	802-828-2811
Fax:	802-828-2342
TTY/TDD (VT):	800-734-8390
General Email:	vtdps@state.vt.us
Consumer Complaint Email:	consumer@state.vt.us

Consumer Complaints

Do you have a complaint against an electric, gas, telephone, cable or private water company? If you have tried unsuccessfully to resolve your complaint, DPS may be able to help. You can file a complaint on-line or call our consumer hotline.

Consumer Hotline 800-622-4496

The Consumer Hotline provides consumer complaint assistance during regular state business hours (7:45 a.m. - 4:30 p.m.).

Online Information and Feedback

Do you have a comment or question for the Department of Public Service? Use this online form to express your opinion or ask for information.

To Reach a Specific Department Employee

Department staff are listed in the DPS Staff Directory.