Welcome!

The Public Service Department (PSD) is an agency within the executive branch of Vermont state government, and is charged with representing the public interest in energy, telecommunications, water and wastewater utility matters.

The mission of the PSD is to serve all citizens of Vermont through public advocacy, planning, programs, and other actions that Chris Recchia Photomeet the public's need for least cost, environmentally sound, efficient, reliable, secure, sustainable, and safe energy, telecommunications, and regulated utility systems in the state for the short and long term.

We work to advance Vermonter’s quality of life, economy and security through implementation of our statewide energy and telecommunications goals,  using sound statewide energy and telecommunications planning, strong public advocacy of the public good, and through strong consumer protection advocacy for individuals. 

For more information about the PSD, please visit our About Us page.

Christopher Recchia, Commissioner
     

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Announcements:

 

Vermont Nuclear Decommissioning Citizens Advisory Panel (NDCAP) Meeting Agenda

The NDCAP December meeting will be held at the Brattleboro Union High School, Multi-Purpose Room 131, Fairground Road, Brattleboro, VT  on December 18 at 6:00 PM.

The meeting agenda can be viewed here.

 

2014 Telecommunications Plan

The Department of Public Service, in conjunction with the Agency of Commerce and Community Development and the Department of Information and Innovation, is pleased to announce the release of the final 2014 Telecommunications Plan. The Plan addresses the major ongoing developments in the telecommunications industry, including broadband infrastructure development, regulatory policy and recommendations for future action.

“This Plan is the product of a rigorous public input process. The Department carefully considered the proposals made by members of the public and the telecommunications industry in response to the Department’s final draft,” said Public Service Commissioner Christopher Recchia. The final plan includes added recommendations on “make-ready” and pole attachment policy, net neutrality, and it provides a more in depth look at the cost of deploying fiber to the home to every E911 location in Vermont.  The Plan calls for a prioritization of State supported projects that ensure locations with the slowest available broadband speeds receive priority for upgrades.  “The comments we received during the public and legislative review process helped us make this plan much stronger” Recchia said, adding “I appreciate the efforts of all those who commented and we made every effort to constructively address those comments in this final plan.”

The Plan also discusses ongoing developments in the provision of telephone and cable. In addition the Plan provides an analysis of state government telecommunications infrastructure. The Plan presents readers with an overview of the last ten years and what the State should focus on over the next ten years to ensure Vermonters have access to the best available telecommunications services. “It is our hope that this plan will help guide Vermont’s future telecommunications policy.”

The 2014 Telecommunications Plan is available electronically at the following link:

2014 Telecommunications Plan

Attorney General Warns of Phony Power Disconnection Calls

Vermont Attorney General William Sorrell is warning electric power consumers of a re-occurring telephone scam. The Attorney General’s Consumer Assistance Program has received reports of fraudulent calls to Vermonters from individuals claiming to represent a power company and threatening imminent disconnection of power if funds are not sent immediately. Caller ID for these calls may even show a number the same as or similar to a power company phone number, but are not actually originating from a utility. If you receive a call from someone claiming your power is about to be disconnected, hang up. If you want to verify the claim, call the customer service number on your utility bill. If you need assistance in resolving an actual disconnection issue with your utility, you may contact the Vermont Department of Public Service Consumer Affairs Division at 800-622-4496.

This scam, like other common telephone frauds, appears to be using Voice over Internet Protocol (VoIP) telephone services to place calls over an internet connection, which will mask the callers’ location, as well as software that allows the callers to “spoof” the Caller ID system. Consumers should not respond to the calls or call the numbers provided by the scammers. Consumers who have responded and sent funds should contact the Attorney General's Consumer Assistance Program, their electric utility, and their financial institution immediately to protect their accounts. Receipt of these kinds of calls, along with any other scams consumers receive, can be reported to the Consumer Assistance Program by email at ago.cap@state.vt.us, or by calling 800-649-2424.

The Attorney General's Office is reminding consumers to be wary of any calls they did not initiate that solicit funds for any purpose. Consumers should never give out personal or account information to an unverified source. For more information on financial frauds, identity theft and other scams, visit the Consumer Assistance Program website at https://www.uvm.edu/consumer/