COVID-19 Vermont Electric and Natural Gas Response

Updates to COVID-19 State of Emergency and PUC actions:

On April 15, 2021, Governor Scott issued an Executive Order extending the State of Emergency for the State of Vermont through midnight, May 15, 2021. 

On March 29, 2021, the Public Utility Commission issued an order extending the moratorium on disconnection of natural gas, electric, and tradidtional landline phone service until May 31, 2021.

On March 27, 2020, the Public Utility Commission extended the moratorium to include non-residential ratepayers and regulated water companies. 

On March 18, 2020, the Public Utility Commission ordered a temporary moratorium on involuntary disconnections of natural gas, electric and telecommunications service until April 30, 2020. This order formally acknowledges the work previously done by Vermont’s utilities to voluntarily suspend disconnections in response to the COVID-19 emergency and their coordination with the Vermont Department of Public Service.  

The utilities and the Department will continue working together to ensure the uninterrupted provision of safe, reliable delivery of utility service to Vermonters during the COVID -19 State of Emergency. Vermont’s utility personnel are working tirelessly to keep the lights on, homes heated, calls exchanged, and broadband running, all while doing line maintenance and repairs as needed.

Also, the utilities are continuously updating the Department about their measures to help contain the COVID-19 virus and to ensure their employees remain able to provide essential services to the public.

On March 13, 2020, Governor Phil Scott issued an Executive Order (EO 01-20) declaring a State of Emergency in Vermont in response to the COVID-19 pandemic and ordering initial mitigation provisions to slow the spread of the virus. The order expired on April 15, 2020.    

Natural Gas
Internet, Telephone and Mobile Wireless