- Agenda
- Attendance List
- Disconnection Rule Overview
- PUC Rule 3.300 (Disconnection of Residential Gas, Electric, and Water Service)
- PUC Document re: Utility Questions for Requests for Use of Medical Note Requiring Commission's Approval
- Household Rule (3.302(F)): "A company shall not disconnect or refuse service to a customer due to a delinquent bill owed by another person unless a person owing a delinquent bill, resulting from service to that household, resides in the same household."
- PUC Rule 3.304 (Winter Disconnections)
- PUC Rule 2.600 (COVID-19 Emergency Disconnection Rule) effective July 1, 2022
- Power Point Presentation
- Webinar Recording