Be Ready, Plan Ahead

Preparation

Useful resources including latest news and publications to help your household with preparedness planning can be found on the Vermont Emergency Management’s website.  VEM maintains a site with preparedness tips for individuals and families, and publications such as:            

     Consumers and Catastrophes                                                                            

Notifications and Weather Alerts

Power Outages and Telecommunications

In the event of a power outage, you should still be able to use a traditional wireline (but not cordless) telephone, because electrical and telephone transmissions use different circuits or wires and telephone company facilities have back-up power available. However, your cordless phone, wireless device or VoIP (Voice over Internet Protocol) service may not work unless you have a back-up power supply. For more information, please see our Voice Services over Non-Powered Facilities webpage

Outage Information and Guidance

 

 

Contact Consumer Affairs & Public Information

Be Ready, Plan Ahead

Safe and Secure Online

Consumer Information by Utility Type

CPG Complaints Info

File a Complaint

Financial or Payment Assistance

Lifeline Telecommunications Program

Public Involvement

Public Records

Rate Cases

Resources for People with Disabilities

Utility Consumer Protections