Be Ready, Plan Ahead


Useful resources including latest news and publications to help your household with preparedness planning can be found on the Vermont Emergency Management’s website.  VEM maintains a site with preparedness tips for individuals and families, and publications such as:            

     Consumers and Catastrophes                                                                            

Notifications and Weather Alerts

Power Outages and Telecommunications

In the event of a power outage, you should still be able to use a traditional wireline (but not cordless) telephone, because electrical and telephone transmissions use different circuits or wires and telephone company facilities have back-up power available. However, your cordless phone, wireless device or VoIP (Voice over Internet Protocol) service may not work unless you have a back-up power supply. For more information, please see our Voice Services over Non-Powered Facilities webpage

Outage Information and Guidance



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Be Ready, Plan Ahead

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Consumer Information by Utility Type

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File a Complaint

Financial or Payment Assistance

Lifeline Telecommunications Program

Public Involvement

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Resources for People with Disabilities

Utility Consumer Protections