Be Ready, Plan Ahead


VT-ALERT is used by the state and local responders to notify the public about severe weather advisories, boil water advisories, and roadway interruptions, among other topics.  Sign up to receive alerts by email or text.  Vermont Emergency Management issues a Daily Situation Report that contains weather and incident details. 

Current alerts


The Vermont Department of Health provides many resources to help Vermonters plan ahead. Their website includes winter weather tips including what to do when the electricity goes out:

VTrans provides many useful links at its Winter Weather Central webpage including information about road conditions via The New England Compass (511).

The Vermont Outages Map provides information about utility outages by county and by utility.

Useful resources including latest news and publications to help your household with preparedness planning can be found on the Vermont Emergency Management’s website.  VEM maintains a site with preparedness tips for individuals and families, and publications such as:Consumers and Catastrophes

The Federal Emergency Management Agency provides resources to help you plan ahead.

The Federal Communications Commission provides a guide regarding emergency communications in general, and tips for communicating during an emergency.

Contact Vermont 211 for additional information.



Contact Consumer Affairs & Public Information

File a Complaint

Public Records

Be Ready, Plan Ahead

Financial or Payment Assistance

Rate Cases

Consumer Information by Utility Type

Lifeline Telecommunications Program

Resources for People with Disabilities

CPG Complaints Info

Public Involvement

Utility Consumer Protections

COVID-19 Vermont Utility Response