Municipal and Community Water and Wastewater/Sewer Providers
- Please contact Riley Allen, Deputy Commissioner, Department of Public Service, at 802-279-0107 or riley.allen@vermont.gov, to be added to the list of providers for the Vermont COVID-19 Arrearage Assistance Program (VCAAP)
- 11-12-2020 Water and Sewer/Wastewater VCAAP Reviewer Training
- 11-10-2020 VCAAP Information Session with Municipal and Community Water and Sewer/Wastewater Providers
Training and Credentials for Reviewers
- Broadband Reviewer Training 10-21-2020
- VCAAP Utilities Walkthrough 10-20-2020
- Reviewer Panel training from 9-8-2020
- Utilities and Internet Service Providers providing “Reviewer” Department and Utility Question and Answer Session from 9-4-2020
- Demonstration of Reviewer Panel including questions and answers from 9-2-2020
Reviewer User Guides
- VCAAP Utility Reviewer User Guide 11-19-20
- VCAAP Utility Reviewer User Guide 11-4-20 (This change reflects a highlight on page 12 that provides the reviewer an opportunity to optionally avoid the automatic email to customers notifying them that their application has been rejected)
- VCAAP Utility Reviewer User Guide 10-21-20
- VCAAP Utility Reviewer User Guide 9-30-2020
- Temporary Broadband Subsidy Program Reviewer User Guide 9-30-2020
Credentials
Credentials will be provided after the utility or broadband provider has provided an email to Christine or Carol at psd.consumer@vermont.gov in the Consumer Affairs and Public Information Division that a Reviewer has read the User Guide and viewed the training. Credentials will be provided to the new User/Reviewer thereafter by technical support.
Financial Information
Utilities may confirm in advance if they are registered as a vendor in the State of Vermont (SOV) system by contacting Patricia LaRose at patricia.larose@vermont.gov or 1-802-622-4255.
The Department must receive a W-9 from each utility. The W-9 form must be signed in ink (no electronic signatures) and dated within the last six months.
If a utility would like to receive payments via ACH (the State’s preference but not a requirement), the State of Vermont Supplier ACH Authorization form needs to be completed (in addition to the W-9).