Vermont law requires that excavators, utility operators, and individuals, including homeowners, notify Dig Safe® at least 48-hours before excavating on public and private property, rights of ways and easements. These pages have been assembled to provide additional information to help excavators, homeowners, and utility operators avoid damages, protect personal and public safety. The Department of Public Service vigorously enforces the damage prevention laws and can recommend fines up to $5000.00 for a violation. Please review and understand the laws and rules before you dig yourself into trouble.
These pages have been assembled to provide additional information to help excavators, homeowners, and utility operators avoid damages, protect personal and public safety and achieve the perfect excavation. If you have any questions you can contact the Department of Public Service at 802-828-2811 or online at the Department of Public Service website.
Before Digging You Must
- Premark the boundaries of your proposed excavation area.
- Call Dig Safe® at 811, or 1-888-DIGSAFE (1-888-344-7233) two (2) business days before you begin excavation. Dig Safe® will notify any member companies with utilities in the area who will then come and mark their lines for you. Dig Safe®is a free service.
- Notify any non-member utilities such as municial water and sewer systems, or propane operators of your excavation two (2) business days in advance.
Reporting Underground Utility Damage
All public utility companies are required to submit an underground facility damage report upon discovery of a damaged facility. This form is required to be submitted by the owner of the facility that was damaged. It is recommended that the excavator also fill out a copy of this form to report utility damages in order to facilitate the investigation process.
Public Utility Companies (Required Reporting)
On-Line Underground Facility Damage Report (UFDR) Smart Form (preferred)
Underground Facility Damage Report (UFDR) (Printable/Fillable PDF Form)
Excavators (Optional Reporting)
Please use the Underground Facility Damage Report (UFDR) form to report underground utility damages.
The next training session by the Department of Public Service is to be determined.
Statutes and Rules
Vermont Public Utility Commission Rules
For information about the Engineering Division, please see the Divisions webpage.