Welcome!

The Public Service Department (PSD) is an agency within the executive branch of Vermont state government, and is charged with representing the public interest in energy, telecommunications, water and wastewater utility matters.

The mission of the PSD is to serve all citizens of Vermont through public advocacy, planning, programs, and other actions that Chris Recchia Photomeet the public's need for least cost, environmentally sound, efficient, reliable, secure, sustainable, and safe energy, telecommunications, and regulated utility systems in the state for the short and long term.

We work to advance Vermonter’s quality of life, economy and security through implementation of our statewide energy and telecommunications goals,  using sound statewide energy and telecommunications planning, strong public advocacy of the public good, and through strong consumer protection advocacy for individuals. 

For more information about the PSD, please visit our About Us page.

Christopher Recchia, Commissioner
     

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Announcements:

 

Telecommunications Plan Hearing Video and Transcript

On February 21, 2014, the Department of Public Service held a hearing to gain public input on telecommunications issues facing Vermont in anticipation of releasing the 2014 Telecommunications Plan. To view a video of the event or read the transcript, please click here.

Thermal Energy Finance Pilot Program

The Vermont Public Service Department (PSD) and its Clean Energy Development Fund (CEDF) seek proposals from qualified financial institutions interested in development of the Vermont Thermal Energy Finance Pilot Program (TEF Pilot). The TEF Pilot seeks to demonstrate the ability of a new energy service provider/finance model to accelerate the number of residential thermal energy upgrades in the state. Please click here to download the RFP.  Questions received on the RFP and PSD answers are available here .

Hard copies and electronic copies of proposals are due 4:00 p.m. on Friday, April 4, 2014.

 

VEC reports telephone scam

Vermont Electric Cooperative (VEC) officials are warning members about a phone scam targeting utility consumers that aims to collect credit card information. Under the current scam, consumers have been contacted by callers that claim to be representing VEC and demand credit card information from consumers to pay their account balance or face immediate disconnection. This is fraudulent and inaccurate.

VEC follows Vermont Public Service Board rules when working with members on past due bills and pending disconnections. VEC does contact members by phone in order to agree upon a payment plan but does not require payment in full. Additionally, VEC offers alternative options for how the payment can be made to the utility.

Anyone receiving a suspicious call should remember not to give out personal information, including account or credit card numbers. To verify the authenticity of anyone claiming to be a representative of Vermont Electric Cooperative and requesting credit card information, members should call the utility at 1-800-832-2667.

At least some of the fraudulent calls have come from the phone number 866-978-6955, extension 2235. These calls have been reported to local police and are being investigated. Please contact VEC or the Vermont Department of Public Service with any questions or concerns. You may reach the Consumer Affairs Division of the Department of Public Service at 1-800-622-4496. Members may also choose to report these calls to the Vermont State Police.