The Public Service Department (PSD) is an agency within the executive branch of Vermont state government, and is charged with representing the public interest in energy, telecommunications, water and wastewater utility matters.

The mission of the PSD is to serve all citizens of Vermont through public advocacy, planning, programs, and other actions that Chris Recchia Photomeet the public's need for least cost, environmentally sound, efficient, reliable, secure, sustainable, and safe energy, telecommunications, and regulated utility systems in the state for the short and long term.

We work to advance Vermonter’s quality of life, economy and security through implementation of our statewide energy and telecommunications goals,  using sound statewide energy and telecommunications planning, strong public advocacy of the public good, and through strong consumer protection advocacy for individuals. 

For more information about the PSD, please visit our About Us page.

Christopher Recchia, Commissioner

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Connectivity Initiative 2015 awards

Gov. Shumlin Announces Nearly $900,000 in Broadband Grants to Underserved Vermont Communities

Communities Include Norwich, Pittsfield, Randolph, Royalton, Jamaica, Rochester, Reading & Bradford


MONTPELIER – Eight rural, underserved Vermont communities are getting help to boost broadband internet speeds. The towns of Norwich, Pittsfield, Randolph, Royalton, Jamaica, Rochester, Reading, and Bradford will receive nearly $900,000 for speed improvement upgrades, Gov. Peter Shumlin announced today.


“I’m proud that we have reached near universal broadband coverage in this state in the last four years,” Gov. Shumlin said. “Now our focus has to turn to improving the infrastructure we have rolled out so that it keeps pace with the changing needs of a 21st century economy. That means boosting broadband speeds, and these grants will do that in some of the hardest to reach Vermont towns.”


“The great thing about these awards is that we are taking these underserved addresses and ‘leap-frogging’ their speeds from among the slowest, to among the fastest available – that will serve these most difficult sites for many years into the future” said Christopher Recchia, Commissioner of the Department of Public Service. “This will be the Department’s objective in our future work as funds become available.”


The largest award, $365,304, will go the ECFiber to serve addresses in the towns of Norwich, Pittsfield, Randolph, and Royalton. FairPoint will receive $290,000 to serve addresses in Reading and Bradford. And Comcast will receive $230,639 to serve addresses in Norwich, Jamaica, and Rochester. In total, the funds will serve 175 underserved addresses in these areas and will also bring better service to additional locations.


The funding for these grants comes through the Connectivity Initiative signed into law by the Governor in June of 2014 to help spur last mile investment in rural broadband networks, and these awards represent the first round of funding since the law went into effect. The eight communities receiving the first round of funding were chosen because the Department of Public Service considers them to be among the hardest locations to serve.


The Governor made expanding broadband to every corner of the state a priority when he came to office. Today, just about all addresses in the state either have broadband access of have a funded broadband solution in place.


Specific information about the awards can be found on the Connectivity Initiative 2015 grant page.



Public Comments Sought On Vermont Energy Investment Corporation’s Operation of Efficiency Vermont

State utility regulators are interested in your comments about the performance of Vermont Energy Investment Corporation (VEIC), the administrator of Efficiency Vermont. The Vermont Public Service Board (Board) and the Vermont Department of Public Service are reviewing VEIC's performance from 2009 through 2014 as a routine part of the State's oversight of Efficiency Vermont. The purpose of this review is to determine if VEIC has performed as expected and, if not, whether the Board should consider appointing a different administrator. Customer input is an important part of this review process.

VEIC has operated Efficiency Vermont under a Board appointment since 2009, and has provided energy efficiency services to Vermont homes, businesses, and communities since 1999. VEIC provides Efficiency Vermont services in all electric utility service areas except the City of Burlington Electric Department service territory.

If you would like to provide comments, please send them in writing to psb.clerk@state.vt.us or to the Vermont Public Service Board, 112 State Street, Montpelier VT 05620-2701. Please reference Docket 8455 in your comments. Interested entities and individuals may also seek to intervene in the proceeding by filing a Motion to Intervene prior to May 1, 2015. More information about the Board's review is available on the Board's website at http://psb.vermont.gov/docketsandprojects/eeu/8455.

GMP Alerts Customers to Phone Scam

Green Mountain Power is warning customers about a phone scam. The caller claims to be representing Green Mountain Power from the billing and disconnect division and demands payment to avoid a disconnection of service.

This is definitely a phone scam. Green Mountain Power follows very clear state rules when working with customers about paying past due bills. Green Mountain Power advises customers that it does not demand credit card information or alternate payment mechanisms from a customer for any purpose.

Any customer receiving such a call should not provide the caller with any personal information, including account or credit card numbers. If you have any doubt about the source of the call, you should hang up and call Green Mountain Power’s toll free customer service line at 1-888-835-4672 to verify the caller’s identity.

The Vermont Attorney General’s office recommends reporting these phone scam calls by calling 1-800-649-2424 outside of Chittenden County, or 1-802-656-1423 if you live in Chittenden County.