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Help with Utility Bills for Renters

Current VERAP Statistics

The Vermont Emergency Rental Assistance Program (VERAP) provides eligible Vermont tenants with up to 18 months' of assistance* with their past-due or current utility bills.
*depending on available funding and continued eligibility 

 Please note: HOMEOWNERS ARE NOT ELIGIBLE FOR THIS PROGRAM.

The Rapid Energy Assistance Program, (REAP) is a program designed to deploy federal Vermont Emergency Rental Assistance Program, (VERAP) funding more efficiently to heating fuel providers.  The funds may go toward both back balances and future deliveries of qualified renters. Renters that earn less than 80% of the area median income (AMI) are eligible for REAP assistance.  This program allows approved applicants to receive fuel deliveries from participating fuel dealers who will receive payment on their behalf from REAP.   The benefit may not exceed 18 months of usage per utility type. To learn more about this program and see the list of participating fuel venders, please visit the Department's Rapid Energy Assistance Program webpage.  You may also apply by using the button below, and choosing REAP as your program option. 

You may submit an application until December 31, 2022.

Changes Coming to VERAP and REAP

  • Applications for utility assistance will no longer be accepted after December 31, 2022, except for eligible high-risk populations
  • As of October 1, 2022, utility assistance is reduced to 70%
  • As of April 1, 2023, utility assistance will be further reduced to 50%
  • As of January 1, 2023, utility assistance will continue for service provided through June 30, 2023, for participant households whose income is at or below 30% of Area Median Income
  • Utility assistance will continue at 100% for eligible high-risk populations through June 30, 2023 or as funds allow

Covered Utility Types

  • Electricity
  • Natural gas
  • Water and sewer
  • Trash removal
  • Fuel oil and other energy costs
  • Past-due Internet charges, if wired-line service is provided to the rental unit (note: as of October 1, 2022, these charges are no longer eligible for funding)

Trainings for Applicants (portal trainings and step-by-step walkthroughs)

Training information includes

  • Login with an email or cell phone number
  • How to save changes and return as needed before submitting the application
  • How to create a Profile

ALL NEW AND RETURNING APPLICANTS will be required to provide a complete Social Security Number or Tax Identification Number for all household members. Those without an IRS-issued SSN or TIN can request an alternate ID by contacting the Call Center at: 833-488-3727

Utility Vendor Training

Call Center Information

VERAP has provided a call center to answer your questions. Please Call:

Call Center Hours

Monday- Friday: 8:30am-7:00pm
Saturday: 9:00am – 1:00pm

Helpful Links