Consumer Affairs and Public Information

The Consumer Affairs & Public Information (CAPI) Division advocates for policies that protect consumer interests, educates consumers about utility issues, and helps people and businesses reach an informal resolution of their disputes with regulated utilities. CAPI also investigates complaints about the potential failure of a CPG holder to comply with the terms and conditions of a Certificate of Public Good (CPG).

Contact Consumer Affairs & Public Information

File a Complaint

Public Records

Be Ready, Plan Ahead

Financial or Payment Assistance

Rate Cases

Consumer Information by Utility Type

Lifeline Telecommunications Program

Resources for People with Disabilities

CPG Complaints Info

Public Involvement

Utility Consumer Protections