Telecommunications Relay Service

To access Vermont Relay, or to find up-to-date information regarding service availability please visit

Vermont Relay is a free service that enables people who are Deaf, Hard of Hearing, DeafBlind, or those with Speech Disability to place and receive phone calls. The service is provided to Vermonters in accordance with 30 V.S.A. § 7512. Access to Telecommunications Relay Service is provided through a contractor. The State of Vermont pays for Vermonters' access to Telecommunications Relay Service (TRS) and Captioned Telephone (CapTel) on a charge-per-minute basis (no charge to users). 

The State purchases Relay Conference Captioning (RCC) service on a per-minute basis with an annual usage cap. The Department will pursue additional funding to keep Relay Conference Captioning available if usage exceeds its annual cap. 

If you are looking for information on the Vermont Equipment Distribution Program (VTEDP), please visit the Vermont Center for Independent Living website:

TRS Advisory Board

September 13, 2021 Meeting

Join in-person at PSD GIGA Conference Room, or online with link in agenda

September 13, 2021 Agenda

September 13, 2021 Draft Minutes

June 7, 2021 Meeting

June 7, 2021 Agenda

June 7, 2021 Draft Minutes

February 22, 2021 Meeting

Feb 22, 2021 Agenda

Feb 22, 2021 Draft Minutes